From time to time, we experience delays in getting ICT equipment back from leavers, including staff and contractors. Chasing this takes up a lot of ICT’s time, and when a laptop isn’t returned, ICT currently has to cover the replacement cost, which is approximately £1,000.

We’re asking services and managers to support this process by ensuring all ICT equipment and security passes are collected and returned promptly. This responsibility sits with the manager, not ICT.

HR will be updating the iTrent leaver email to reinforce the importance of returning equipment. Going forward, ICT will send one reminder to the manager if items haven’t been returned. If they still remain outstanding, ICT will escalate to Finance and the Service Manager, along with the approximate £1,000 replacement cost.

Thank you in advance for your support.