Earlier this month, our Chief Executive Mari Roberts-Wood shared a video on the Knowledge about the importance of creating a workplace where every one of us feels safe, respected, and valued. Her video highlights the support available to staff, including the Dignity at Work policy, our mandatory Equality, Diversity and Inclusion training, and our staff networks.

Please reinforce our expectations within your teams, via team meetings, and at 1-2-1s:

• Everyone should feel safe, respected, and proud to belong at Reigate & Banstead.
• Discriminatory comments or behaviour — intentional or unintentional — are unacceptable and will not be tolerated.
• We all share responsibility for treating one another with fairness, dignity, and respect.
• Colleagues are expected to promote a culture of trust, inclusion, and psychological safety, valuing the unique perspectives that strengthen our organisation.

Our updated Equality, Diversity and Inclusion pages on the Knowledge set out this commitment. If any member of your team sees, hears, or experiences behaviour that falls short of these expectations, please ensure they know how to raise concerns — whether through their manager, HR, or directly to Mari. Every concern will be taken seriously.