If it’s been 12 months since you last used Matrix, you’ll need to request a new account to get started again. Matrix, our key supplier for temporary staff, has upgraded its user portal, which is used for booking staff and managing CVs and timesheets. All active users have already been trained and their accounts moved across to the new Matrix Prism portal.
However, a large number of dormant accounts (anyone who hasn’t logged in for over 12 months) were not transferred to the new system. If you think you may need to use Matrix again, now or in the near future, please contact HR, who will create a new Matrix Prism account for you.