In this issue
Borough News
Reigate on Ice cancellation
New law for landlords
Unauthorised encampments
Supporting the annual canvass
Spotlight on....our Modern Slavery campaign
Summer round up
Coming up
Training and guidance

We're currently seeking your input about what sort of communication skills training you'd value - tell us by taking this short survey.

Consultations

We’ll share information here about key consultations – please help us to promote these via your own channels.

For you:

The Leader and Communications team would like Members views on the Council’s corporate identity in advance of a project to refresh it. You can take part here (closing 29 October)

For residents:

We're asking residents for their views on new equipment for the Priory Park play area (closing 26 October)

Get in touch
If you have any feedback or questions about anything in this update, or would like help or advice about anything communications related, please contact the team via communications@reigate-banstead.gov.uk or 01737 276512.
Spotlight on....our Modern Slavery campaign
 

Our modern slavery campaign launched in July and will run until late October. The campaign is designed to raise awareness of the signs of modern slavery and to encourage residents to report suspicions.

 

 

Click heading to read full article...

Hot topics
Borough News
 

Borough News was produced over July and August, and hit doormats in September.

 

 

Click heading to read more...


Reigate on Ice cancellation

To counter inaccurate claims made by the organisers on social media about the cancellation of this year’s Reigate on Ice, we proactively managed the issue and working with Greenspaces, issued a statement via our social media channels and to key local media outlets to correct the misinformation and ensure the Council’s position was clear.

 

 

Click heading to read more...


New law for landlords
 

To prompt landlords of houses in multiple occupation (e.g. house shares) to get ready for a change in law before the government’s 1 October deadline, we pushed information through a range of communications over the summer and early autumn.

Our website and social media channels were utilised, alongside a press release, a Borough News article and a mailing to landlords.


Unauthorised encampments

These continue to be a hot topic on social media and with the local media. We have responded promptly to social media chat and media interest about the encampments, giving updates on action taken to move the travellers on to reassure the local community.


Supporting the annual canvass
 

We're using Twitter and Facebook supported by traditional media, to remind residents to respond to their annual canvass form, and to do so online where possible.


Summer round up & coming up
Summer round up
 

We had a full and busy summer, with some highlights including the Be a Councillor campaign seeking to raise awareness of the importance of the Councillor role, encouraging residents to comment on the Boundary Commission's proposals for ward boundary changes, and taking the opportunity to promote the Earlswood Lakes bird box trail during the school holidays.

 

 

Click on the heading to view a full round up of our summer...


Coming up
  • We were invited to speak at the LG Comms Academy this month, an event attended by 500+ comms colleagues from across the country, on the platinum award-winning RingGo cashless parking campaign
  • We're launching a financial wellbeing campaign to support our residents with the roll out of Universal Credit
  • 'My Reigate & Banstead' accounts will go live on our website - allowing people to register for an online account and receive updates on services they have an interest in. Following an initial soft launch to promote the new service in October, there'll be a wider campaign in the New Year when more functionality has been added.