Reigate Repair Café success will depend on a wide range of people working in harmony with a few simple procedures and the administrator is key to achieving this. Learning from other Repair Cafés, it will be important to identify and implement effective processes and simple systems to schedule the repairs and to match a visitor and volunteer repairer with the right skills. Collecting data on the repair work is valuable in understanding the environmental impact and informing national waste reduction initiatives.

Key Responsibilities

• Implement suitable administration processes and systems to smoothly schedule the repair activity with the twin aims of a pleasant and efficient experience for visitors and a rewarding time for volunteers
• Implement suitable administration processes for gathering donations and parts costs
• Support work to capture data on the repairs to be used in national initiatives
• Coaching and training colleagues in the adoption of our systems
• Make recommendations regarding the adoption or improvement of policies, processes and systems
• Be primary liaison with our host site for repair events
• Manage booking form submissions and emails between opening sessions
• Manage the match between volunteer availability and visitor attendance
• Work with Repair Café leader to establish appropriate recording of donations and expenses.

What skills do I need?

• Fluent with modern office tools (word processor, spreadsheets, cloud storage etc)
• Strong administration and organisational experience
• Experience of introducing or changing processes and a passion to make them work in a startup volunteer environment
• Comfortable working in both the back office and the front

The back office work of the Administrator can be carried out from any location and usually requires attention weekly.

Once a month on a fixed and repeating Saturday, the administrator will often need to support the other volunteers at the Repair Café events.

For more information please contact Charlie Griswood on 07825 351472 or email charlie.griswood@reigate-banstead.gov.uk