Key updates

Updated hybrid working policy 

RBBC's Hybrid Working Policy has now been updated and shared with Heads of Service. The policy does not set a corporate rule on minimum office days. Instead, each Head of Service will determine and communicate the hybrid working expectations for their area based on service and resident needs. For some services, this will mean confirming existing and established hybrid practices. For others, the policy is an opportunity to review, tighten or refine expectations.

 

To support the rollout of the updated hybrid working approach..

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Appraisals - key information

  • Appraisals need to be completed by the end of May, (other than in exceptional circumstances).
  • Managers must discuss their proposed appraisal ratings for their team with their Head of Service before appraisal meetings. 
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Actions to meet financial year‑end deadlines

We’re approaching the final stages of the financial year. Your prompt attention to the deadlines below is essential to ensure a smooth and compliant year‑end close. 

 

By Friday 27 March, 2pm

Complete all Period 12 journals.

 

Between 26 March and 1 April

BWO is available for enquiries and reports only and no transactions can be processed during this period.

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Surrey shadow authority pre-election publicity guidelines

Elections for the shadow authorities (East and West Surrey councils) will be held on Thursday 7 May. There are certain restrictions relating to publicity that apply to all Surrey councils in the lead up to these elections, including Reigate & Banstead Borough Council. These restrictions will begin with publication of Notice of Election on Monday 23 March 2026 until Thursday 7 May 2026.

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Mandatory training deadline – 30 April 2026

Please remind your teams to complete all their 2025-2026 mandatory training by 30 April 2026.

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Research and Consultation Toolkit Survey - complete by 2 April

Data & Insight and Community Partnerships Researcher have launched a quick survey to find out how staff think about and use research in their daily work and get feedback on the Consultation Toolkit; what works and what could be improved.

We still want to hear from those who haven’t used the toolkit to help improve research skills, confidence, and support across the council.

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Staff Travel Survey - complete by 17 April

Our annual Staff Travel Survey 2026  is now live and should take around two minutes to complete. Those who complete the survey will help us understand how RBBC employees travel to work and estimate the carbon emissions linked to commuting and working from home. 

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Process for appointing temporary resource

If you want to appoint temporary resource (e.g., agency workers, consultants, or other interim support), please note that the recruiting manager needs to complete a Vacancy and Establishment Approval Form which must be approved by Finance, HR, the relevant Head of Service (and SMT if risks are flagged). 

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Information for Matrix users

If it’s been 12 months since you last used Matrix, you’ll need to request a new account to get started again. Matrix, our key supplier for temporary staff, has upgraded its user portal, which is used for booking staff and managing CVs and timesheets. All active users have already been trained and their accounts moved across to the new Matrix Prism portal. 

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Help decide how we celebrate RBBC’s final year

On 1 April 2027, RBBC will formally come to an end and become part of the new East Surrey Council. As we approach this milestone, we’re inviting all staff to share their ideas on how we should celebrate and recognise the end of RBBC. 

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Employee Assistance Programme manager advice line

Our Employee Assistance Programme now includes a dedicated manager advice line. While HR can support you with managing situations and applying RBBC policies, there may be times when you prefer to speak with someone external. This could be for emotional support, to look after your wellbeing as a manager, or to gain practical tips for handling challenging or stressful situations.

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