Missed bin? Report it online
At some point over the past year, you have called us to report a missed bin collection. We are sorry for any inconvenience this may have caused you at the time.
We collect 99.7% of the 175,000 bins on our rounds each week – but in the unlikely event you have a repeat missed bin collection at any point, please report it to us online.
It is quick and easy to do, taking you less time than calling us – and often means our crews can get back to you more quickly. You can also see if there’s a reason your bin’s been missed – if it’s because of blocked access to your road, for example, the crews will be back within 48 hours, saving you the trouble of reporting it yourself.
There’s a range of other recycling activities available on our website at the click of a button:
- view your own personalised recycling calendar
- find out what can and can’t be recycled using the handy app
- join the garden waste collection service
- book to have bulky items taken away
- order extra bins
- and more.
The Refuse & Recycling Team
Ps. Don’t forget – it’s quicker to report a missed bin to us online.
Email Software by Newsweaver