With only a few days left until Surrey Police and Crime Commissioner and Reigate & Banstead Borough Council elections, we're urging voters to make sure they’re ready to vote on 2 May. To help, we've put together a useful guide, answering the most common questions we get asked around polling day. 

The Police and Crime Commissioner and local elections are an important opportunity to have your say on who represents you and makes decisions on local matters.

If you’re voting in person, don’t forget to bring your photo ID because you’ll need it to be able to cast your vote. Also check the information on your poll card before going to vote in case your polling station has changed since the last election. You do not need your poll card to vote, but it helps if you bring it with you to make the process quicker.

Polling stations will be open from 7am to 10pm on Thursday 2 May.

If you’re voting in person, remember to bring your photo ID to the polling station or you won’t be able to vote. This is a requirement under the Elections Act, introduced last year.

Many forms of photo ID are accepted, including your passport, photocard driving license, blue badge, and a biometric immigration document. To see the full list of photo ID you can use, visit the Electoral Commission’s website. 

You can still use your photo ID if it's out of date, as long as it still looks like you. The name on your ID must be the same name you used to register to vote. If you get to the polling station and have not got a valid form of ID, you will be asked to return with a photo ID that is accepted. There will be a private area for people to show their identity if needed, such as those who wear face coverings.

In person voters will have been sent a poll card which will tell them which polling station to go to. Make sure you check it before heading out, in case your polling station has changed since the last time you voted.

As long as you have registered to vote, and have a valid form of ID, if you have not received your poll card by polling day, you will still be able to vote.

You can find your polling station by entering your postcode into the Where I Live search bar on our website or at www.wheredoivote.co.uk.

You need to go to your designated polling station; you can’t go to a different one, for example, near where you work.

Take your time: read the ballot papers carefully and complete them in line with the instructions. Don't write anything else on the paper, or your vote may be spoiled and not counted.

If you make a mistake, as long as you haven't already put it in the ballot box, just let the polling station staff know and they can give you a replacement ballot paper. 

Once you're done, fold your completed ballot paper in half and put it in the ballot box on the desk beside the poll clerks. 

Staff will be on hand at polling stations to assist voters with any questions about filling out their ballot paper.

Our polling stations have ramps, wheelchair accessible polling booths and visual aids. Polling station staff will be on hand to help anyone who needs it, and carers or support workers can also help. Assistance dogs are welcome too.

If you have a visual impairment, you can ask for a large print ballot paper to refer to when you cast your vote, or a special tactile voting device to enable you to mark your ballot paper on your own.

You can go to the polling station with whomever you like, but only those adults registered to vote at that station will be able to go inside.

Children are welcome. While your child must not mark the ballot paper for you, you can take them into the polling booth with you.

You must not be accompanied into the polling booth by another adult, unless you have a disability, in which case you can take someone in to help you, or you can ask one of the polling station staff for their help.

Animals, apart from assistance dogs, are not allowed inside, so will need to be secured outside if you do decide to take them with you. We love a #dogsatpollingstations and #petsatpollingstations photo, so if you take one, do tag us on social media @reigatebanstead and we’ll share the best ones.

You’re not allowed to take photos inside the polling station as it puts the secrecy of the ballot at risk. You are welcome to take photos outside the polling station and share them on social media to let others know you’ve voted and encourage them to vote too.

Tellers might be outside the polling station and ask you for the number on your poll card. They are volunteering on behalf of candidates or parties and use the information to check who has voted, and to remind people who haven't yet voted, to do so.

They are allowed to be there and to ask for the information, but you don't have to give it to them if you don’t want to. If you are concerned about the conduct of a teller, speak to a member of polling station staff.

Your vote is yours and yours alone: you do not need to tell anyone how you voted.

Exit polls are sometimes conducted - usually by private companies working for newspapers or broadcasters - to ask voters who they voted for to help them predict what the outcome might be. You do not need to answer their questions if you don’t want to.

Political discussion is not allowed inside and immediately around the polling station so that there is no risk of influencing other voters. If you want to debate your vote with friends or family, please do it away from the polling station.

If you have opted to vote by post, make sure you return your postal ballot in good time.

If you don't get around to posting yours in time, you can hand it in at your polling station or hand deliver it to the Town Hall, Reigate up until 10pm on polling day.

There are changes to handing in postal votes this year, which mean you can now only hand in your own postal vote, and the postal votes of up to five other people, at a polling station or to your local council. When handing in postal votes, you will now need to complete a form, including your name and address, how many postal votes you are handing in and why you are handing in those postal votes.

If you need help completing your postal vote, watch this ‘how to’ video.

If you have applied for someone to vote on your behalf (a proxy), they will receive a proxy poll card telling them where and when to vote for you.

If you’re voting on behalf of someone else as their proxy, remember that you need to go to their polling station to do so, rather than yours, and you will need to take your own photo ID to the polling station to be able to vote.

If you become unwell or an emergency means that you cannot get to a polling station to vote, you don’t need to miss out on your vote.

You can apply for an emergency proxy up until 5pm on polling day, so someone you can trust can vote on your behalf. You can arrange it by calling our elections line on 01737 276794 or email elreg@reigate-banstead.gov.uk to request an application form.

You can see who the four Surrey Police and Crime Commissioner candidates are on the Choose My PCC website, which includes candidate photos and campaign statements.

For more information on local election candidates, please see the Statement of Persons Nominated on the Council's Borough Council elections webpage.

You can also watch the video ‘What to expect at the polling station’ from the Electoral Commission. Votes will be counted on Friday 3 May and we expect to announce the results during the afternoon.

You can follow us on Twitter for the latest information and we will publish all results on our website.

If after reading this you still have questions you can email elreg@reigate-banstead.gov.uk or call our elections helpline on 01737 276794.